1. Introduction
Mohsin Haider Darwish LLC (“MHD”, “we”, “our”, or “us”) respects your
privacy and is committed to protecting your personal data in accordance
with Royal Decree No. 6/2022 – the Personal Data Protection Law (PDPL) of
the Sultanate of Oman.
This policy outlines how we collect, use, disclose, and safeguard your data, as
well as your rights under Omani law.
2. Personal Data We Collect
We may collect and process the following types of personal data:
• Full name
• Email address
• Phone number
• Country of residence
• Preferred language
• Any other data you voluntarily submit via website forms or
communications
We may also collect non-personally identifiable data (e.g., IP address,
browser type) through cookies and analytics tools.
3. Purpose and Legal Basis for Processing
We process your data only when we have a lawful basis, including:
• To fulfill your service or product requests
• To communicate with you about products, offers, and updates (with
your explicit consent)
• To improve our digital platforms and services
• To comply with applicable legal and regulatory requirements
4. Consent
In line with the PDPL, we will only process your personal data after obtaining
your explicit and informed consent. You may withdraw your consent at any
time by contacting us (see Section 11).
5. Data Sharing and Transfers
We may share your data only with:
• MHD group companies and affiliates
• Authorized service providers (e.g., marketing agencies or IT
partners)
• Regulatory authorities if legally required
We will not transfer your personal data outside the Sultanate of Oman
without ensuring adequate data protection safeguards or obtaining approval
from the Ministry of Transport, Communications and Information
Technology (MTCIT).
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the
purpose for which it was collected or as required by applicable law. Once the
purpose is fulfilled or consent is withdrawn, your data will be securely
deleted or anonymized.
7. Data Security
Your data is stored on secure servers with industry-standard encryption (SSL)
and access control protocols. We take appropriate technical and
organizational measures to ensure your data is protected from unauthorized
access, alteration, disclosure, or destruction.
8. Your Rights Under Oman's PDPL
You have the right to:
• Access your personal data
• Correct inaccurate or incomplete data
• Delete your data
• Object to processing or withdraw consent
• Request restriction of processing
• Be informed of any personal data breach affecting you
To exercise these rights, contact us using the details below (Section 11). We
will respond within the timeframes required by law.
9. Cookies and Tracking
Our website uses cookies and tracking technologies to enhance your
experience and collect usage data. By continuing to use our site, you consent
to the use of cookies. You may disable cookies in your browser, though this
may impact site functionality.
We may use pixel tags to measure email campaign effectiveness. These
technologies do not collect personal information without your consent.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal
requirements. The latest version will always be available on our website, with
the "Effective Date" noted above.
11. Contact Us
For inquiries, to exercise your rights, or to contact, please use the following:
Mohsin Haider Darwish LLC
Email - hongqisales@mhd.co.om
Tollfree - 80080777
